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How to Connect with Our Agents
1
Open Chat Window
Click the support icon on your dashboard to launch the secure agent chat interface.
2
Submit Your Query
Provide your account ID and a brief description of the assistance you need.
3
Receive Instant Help
Stay online to receive real-time solutions and guidance from our professional team.
Agent Commission Tiers
🥉
Bronze Agent
20%
🥈
Silver Agent
35%
🥇
Gold Agent
50%
💎
Platinum Agent
70%
Last 30 Days
All Agents
Active Status
Total Active Agents
1,284
+12.5%
Average Response Time
42s
-8.2%
Resolution Rate
94.8%
+2.1%
Daily Ticket Volume
3,120
+5.4%
Agent Performance by Region
Metro Manila
892
Cebu City
615
Davao City
430
Angeles City
312
Iloilo City
288
Baguio City
210